#1  
Old 07-25-2008, 04:23 AM
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nokia software updater

Hey, has anyone else been having issues with the nokia software updater? I've been getting the problem "the nokia software updater service is currently unavailable. please disconnect your phone and try again later"

thanks
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  #2  
Old 07-25-2008, 08:01 AM
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No, not for me.

Have you tried re installing it to the latest version of PC suite.
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  #3  
Old 07-25-2008, 12:21 PM
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Its been down for a while, it works so far, but upon actually trying to download the update, you get an error.
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  #4  
Old 07-25-2008, 04:16 PM
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Yeah I am having that problem.
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  #5  
Old 07-25-2008, 04:53 PM
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got good news. it just came back as of 12am this morning GMT-7. I am running v20!
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The Following User Says Thank You to aych For This Useful Post:
AlexCeli (07-25-2008)
  #6  
Old 07-25-2008, 05:25 PM
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Excellent..!!! Will try now
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  #7  
Old 07-25-2008, 06:26 PM
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Bad luck for me, I got "the nokia software updater service is currently unavailable. please disconnect your phone and try again later"

Alex
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  #8  
Old 07-25-2008, 07:22 PM
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hey. thanks for the thanks? lol. try this quick fix as well.
go to c:\documents and settings \ all users \ application data \ nokia \
and delete all the temporary crap outta there.

it has no harm to the program and it seems to fix it for some people as well. and if anything does screw up you can always recover from recycle bin or reinstall nsu.
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  #9  
Old 07-25-2008, 07:44 PM
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Quote:
Originally Posted by aych View Post
hey. thanks for the thanks? lol. try this quick fix as well.
go to c:\documents and settings \ all users \ application data \ nokia \
and delete all the temporary crap outta there.

it has no harm to the program and it seems to fix it for some people as well. and if anything does screw up you can always recover from recycle bin or reinstall nsu.
I deleted all the directory and try again, without luck.

I check the last logs and this is the info

14:36:16.796 [NSL62633] * New request [127.0.0.1] [omsimodule20:getPhoneInfo]
14:36:16.796 [NSL62634] * New request [127.0.0.1] [omsimodule20:getPhoneInfo]
14:36:16.796 CoInitializeEx(0) succeeded
14:36:16.796 GetPhoneInfo: Start
14:36:16.796 [NSL62634] * Request served OK
14:36:16.796 [NSL62633] * Request served OK
14:36:16.796 GetPhoneInfo: Read Terminal info
14:36:16.796 Read SerialNumber
14:36:16.796 Read ProductType
14:36:16.796 Read USB Device ID
14:36:16.812 Read HWID
14:36:16.812 Read ProductCode
14:36:16.812 Waiting for SOS to be ready
14:36:16.812 Read SWVer
14:36:16.812 Read MultiROFS versions
14:36:16.828 Reading MultiROFS versions from phone failed (Unknown error 0x840B1209). MultiROFS support disabled.
14:36:16.828 Read IMSI number
14:36:16.828 USB ID: 04F0
14:36:16.828 Serial number: 357676012818122
14:36:16.828 ESN number: NA
14:36:16.828 MEID number: NA
14:36:16.828 IMSI number: 716100204644623
14:36:16.828 Product type: RM-160
14:36:16.828 HW ID: 4040
14:36:16.828 Product code: 0534841
14:36:16.828 SW version: 11.2.009
14:36:16.828 MultiROFS: No
14:36:16.828 GetPhoneInfo: RD Certification status: 0
14:36:16.828 GetPhoneInfo: Get terminal configuration
14:36:16.828 'Nokia N95'-'NA' 'RM-160'-'RM-160'
14:36:16.828 Reusing configuration reader
14:36:16.843 SIM locked : yes
14:36:16.843 GetPhoneInfo: Is terminal blocked
14:36:16.843 GetPhoneInfo: Could not get partial backup options, 0x840E080D
14:36:16.843 NSL version : 2008.7.9.33904
14:36:16.843 OS version : Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
14:36:16.843 User privilege: Administrator
14:36:16.906 [GSOAP] INTERNET_STATUS_SENDING_REQUEST
14:36:16.906 [GSOAP] INTERNET_STATUS_REQUEST_SENT
14:36:16.906 [GSOAP] INTERNET_STATUS_SENDING_REQUEST
14:36:16.906 [GSOAP] INTERNET_STATUS_REQUEST_SENT
14:36:16.906 [GSOAP] INTERNET_STATUS_RECEIVING_RESPONSE
14:36:17.187 [GSOAP] INTERNET_STATUS_RESPONSE_RECEIVED
14:36:17.187 [GSOAP] INTERNET_STATUS_CONNECTION_CLOSED
14:36:17.187 [POSTI] Report3 sent: status 2, transactionID -1
14:36:17.187 [ERR00051] Cannot report update status 3
14:36:17.187 [ERR00174] Cannot report update status 3
14:36:17.187 GetPhoneInfo: Could not send the POSTI report
14:36:17.187 Action failed OMSI error: 400, result description: Tenga en cuenta que no todos los modelos tienen software nuevo disponible. Nokia crea muchas variantes distintas de cada producto (para distintos paÃ*ses e idiomas) y no todas las variantes tendrán un software actualizado. Nuestra prioridad es actualizar todas las variantes lo antes posible. Vuelva a intentarlo más tarde.
14:36:17.187 [NSL62631] * New request [127.0.0.1] [omsiclient20:actionFailed]
14:36:17.187 [ERR00000] Module command for the module action ID is not found
14:36:17.187 [NSL62631] * Request served OK
14:36:17.203 CoFreeUnusedLibrariesEx called
14:36:18.843 [DOWNLDER] Opening POSTI session
14:36:18.843 [POSTI] Downloading NOL session ID
14:36:18.843 [POSTI] WebSSO connection
14:36:18.843 [WININET] Connecting directly
14:36:18.843 [WININET] InternetQueryOption(73): 4
14:36:18.843 [WININET] InternetQueryOption(74): 4
14:36:18.843 [WININET] Opening 'https://www.dsut.online.nokia.com/oti/get_params.do?application_id=2'
14:36:18.843 [WININET] Sending first request
14:36:19.140 [WININET] Request OK
14:36:19.140 [POSTI] POSTI session ID = 'dKV2LKrSd6J9Wph7rGHdypJ2fnvLHC31qC19vspGyVyjGrd1T S6P!-1347721840'
14:36:19.140 [DOWNLDER] POSTI session ID OK
14:36:19.140 [GSOAP] Plugin registered OK
14:36:19.140 [GSOAP] Connecting to https://www.dsut.online.nokia.com/oti/CareSuite
14:36:19.406 [GSOAP] INTERNET_STATUS_CONNECTED_TO_SERVER
14:36:19.671 [GSOAP] INTERNET_STATUS_SENDING_REQUEST
14:36:19.671 [GSOAP] INTERNET_STATUS_REQUEST_SENT
14:36:19.671 [GSOAP] INTERNET_STATUS_SENDING_REQUEST
14:36:19.671 [GSOAP] INTERNET_STATUS_REQUEST_SENT
14:36:19.671 [GSOAP] INTERNET_STATUS_RECEIVING_RESPONSE
14:36:20.000 [GSOAP] INTERNET_STATUS_RESPONSE_RECEIVED
14:36:20.000 [GSOAP] INTERNET_STATUS_CONNECTION_CLOSED
14:36:20.000 [POSTI] Report3 sent: status 1, transactionID 632415052
14:36:20.000 [NSL62631] * New request [127.0.0.1] [omsiclient20:getPhoneInfoResult]
14:36:20.015 CoFreeUnusedLibrariesEx called
14:36:20.015 [NSL62631] * Request served OK
14:36:20.062 [NSL62633] * New request [127.0.0.1] [omsimodule20:getPhoneInfo]
14:36:20.062 [NSL62634] * New request [127.0.0.1] [omsimodule20:getPhoneInfo]
14:36:20.062 CoInitializeEx(0) succeeded
14:36:20.062 GetPhoneInfo: Start
14:36:20.062 GetPhoneInfo: Read Terminal info
14:36:20.062 [NSL62634] * Request served OK
14:36:20.062 [NSL62633] * Request served OK
14:36:20.062 Read SerialNumber
14:36:20.062 Read ProductType
14:36:20.062 Read USB Device ID
14:36:20.078 Read HWID
14:36:20.078 Read ProductCode
14:36:20.078 Waiting for SOS to be ready
14:36:20.078 Read SWVer
14:36:20.078 Read MultiROFS versions
14:36:20.093 Reading MultiROFS versions from phone failed (Unknown error 0x840B1209). MultiROFS support disabled.
14:36:20.093 Read IMSI number
14:36:20.093 USB ID: 04F0
14:36:20.093 Serial number: 357676012818122
14:36:20.093 ESN number: NA
14:36:20.093 MEID number: NA
14:36:20.093 IMSI number: 716100204644623
14:36:20.093 Product type: RM-160
14:36:20.093 HW ID: 4040
14:36:20.093 Product code: 0534841
14:36:20.093 SW version: 11.2.009
14:36:20.093 MultiROFS: No
14:36:20.093 GetPhoneInfo: RD Certification status: 0
14:36:20.093 GetPhoneInfo: Get terminal configuration
14:36:20.093 'Nokia N95'-'NA' 'RM-160'-'RM-160'
14:36:20.093 Reusing configuration reader
14:36:20.109 SIM locked : yes
14:36:20.109 GetPhoneInfo: Is terminal blocked
14:36:20.109 [DOWNLDER] Opening POSTI session
14:36:20.109 [POSTI] Downloading NOL session ID
14:36:20.109 [POSTI] WebSSO connection
14:36:20.109 [WININET] Connecting directly
14:36:20.109 [WININET] InternetQueryOption(73): 4
14:36:20.109 [WININET] InternetQueryOption(74): 4
14:36:20.109 [WININET] Opening 'https://www.dsut.online.nokia.com/oti/get_params.do?application_id=2'
14:36:20.109 [WININET] Sending first request
14:36:21.156 [WININET] Request OK
14:36:21.156 [POSTI] POSTI session ID = 'jyJZLKrTHg7PvT6wrJPl2L5lz7MLSnK2nHVppjGnMxHLJ35N9 FkR!1592521841'
14:36:21.156 [DOWNLDER] POSTI session ID OK
14:36:21.156 [GSOAP] Plugin registered OK
14:36:21.156 [POSTI] Downloading variant package for product type RM-160, product code 0534841
14:36:21.156 [GSOAP] Connecting to https://www.dsut.online.nokia.com/oti/CareSuite
14:36:21.468 [GSOAP] INTERNET_STATUS_CONNECTED_TO_SERVER
14:36:21.781 [GSOAP] INTERNET_STATUS_SENDING_REQUEST
14:36:21.781 [GSOAP] INTERNET_STATUS_REQUEST_SENT
14:36:21.781 [GSOAP] INTERNET_STATUS_SENDING_REQUEST
14:36:21.781 [GSOAP] INTERNET_STATUS_REQUEST_SENT
14:36:21.781 [GSOAP] INTERNET_STATUS_RECEIVING_RESPONSE
14:36:22.062 [GSOAP] INTERNET_STATUS_RESPONSE_RECEIVED
14:36:22.062 [GSOAP] INTERNET_STATUS_CONNECTION_CLOSED
14:36:22.062 [SOAP] Method GetVariant2 failed
14:36:22.062 [SOAP] -> Endpoint: https://www.dsut.online.nokia.com/oti/CareSuite
14:36:22.062 [SOAP] -> Code: SOAP-ENV:Server
14:36:22.062 [SOAP] -> Fault: Service specific exception: com.nokia.posti.server.caresuite.webservice.Produc tCodeNotFoundFault
14:36:22.062 [SOAP] -> Detail:
14:36:22.062 [ERR21012] Product code not found by GetVariant2
14:36:22.062 [ERR00006] Variant package not found
14:36:22.062 [POSTI] Downloading 'http://nds2.fds.nokia.com/fdp/NSU/2008/KPTSEOGPPTJFUUCAGQUV/FiReNotification.xml'
14:36:22.062 [POSTI] Opening connection
14:36:22.062 [WININET] Connecting directly
14:36:22.062 [WININET] InternetQueryOption(73): 4
14:36:22.062 [WININET] InternetQueryOption(74): 4
14:36:22.062 [WININET] Opening 'http://nds2.fds.nokia.com/fdp/NSU/2008/KPTSEOGPPTJFUUCAGQUV/FiReNotification.xml'
14:36:22.062 [WININET] Sending first request
14:36:22.328 [WININET] Request OK
14:36:22.328 [POSTI] Download OK: 218 bytes downloaded
14:36:22.328 [POSTI] Download OK: 218 bytes on disk
14:36:22.328 [NSL62631] * New request [127.0.0.1] [omsiclient20:userInteraction]
14:36:22.578 [NSL62631] * Request served OK
14:36:24.859 [NSL62633] * New request [127.0.0.1] [omsimodule20:userInteractionResult]
14:36:24.859 [NSL62634] * New request [127.0.0.1] [omsimodule20:userInteractionResult]
14:36:24.859 [NSL62634] * Request served OK
14:36:24.859 [NSL62633] * Request served OK
14:36:24.875 Action failed OMSI error: 0, result description:
14:36:24.875 [NSL62631] * New request [127.0.0.1] [omsiclient20:actionFailed]
14:36:24.875 Module returned ActionFailed. Service module: nsl_service_module_00001 (OMSI 2.0), OMSI function: GetPhoneInfo, module URL: pair Networks - World Class Web Hosting - Hosting Server
14:36:24.875 GetPhoneInfo: Run failed
14:36:24.890 NSL version : 2008.7.9.33904
14:36:24.890 OS version : Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
14:36:24.890 [NSL62631] * Request served OK
14:36:24.890 User privilege: Administrator
14:36:24.890 [DOWNLDER] Opening POSTI session
14:36:24.890 [POSTI] Downloading NOL session ID
14:36:24.890 [POSTI] WebSSO connection
14:36:24.890 [WININET] Connecting directly
14:36:24.890 [WININET] InternetQueryOption(73): 4
14:36:24.890 [WININET] InternetQueryOption(74): 4
14:36:24.890 [WININET] Opening 'https://www.dsut.online.nokia.com/oti/get_params.do?application_id=2'
14:36:24.890 [WININET] Sending first request
14:36:25.265 [WININET] Request OK
14:36:25.265 [POSTI] POSTI session ID = 'nBgmLKrYCMJ78GBXvL1b3vLWbkhMKj5fLKpnT2pp92pGGwGsp ch2!1418316053'
14:36:25.265 [DOWNLDER] POSTI session ID OK
14:36:25.265 [GSOAP] Plugin registered OK
14:36:25.265 [GSOAP] Connecting to https://www.dsut.online.nokia.com/oti/CareSuite
14:36:25.531 [GSOAP] INTERNET_STATUS_CONNECTED_TO_SERVER
14:36:25.765 [GSOAP] INTERNET_STATUS_SENDING_REQUEST
14:36:25.765 [GSOAP] INTERNET_STATUS_REQUEST_SENT
14:36:25.765 [GSOAP] INTERNET_STATUS_SENDING_REQUEST
14:36:25.781 [GSOAP] INTERNET_STATUS_REQUEST_SENT
14:36:25.781 [GSOAP] INTERNET_STATUS_RECEIVING_RESPONSE
14:36:26.062 [GSOAP] INTERNET_STATUS_RESPONSE_RECEIVED
14:36:26.062 [GSOAP] INTERNET_STATUS_CONNECTION_CLOSED
14:36:26.062 [POSTI] Report3 sent: status 2, transactionID -1
14:36:26.062 [ERR00051] Cannot report update status 3
14:36:26.062 [ERR00174] Cannot report update status 3
14:36:26.062 GetPhoneInfo: Could not send the POSTI report
14:36:26.062 Action failed OMSI error: 400, result description: Tenga en cuenta que no todos los modelos tienen software nuevo disponible. Nokia crea muchas variantes distintas de cada producto (para distintos paÃ*ses e idiomas) y no todas las variantes tendrán un software actualizado. Nuestra prioridad es actualizar todas las variantes lo antes posible. Vuelva a intentarlo más tarde.
14:36:26.062 [NSL62631] * New request [127.0.0.1] [omsiclient20:actionFailed]
14:36:26.062 [ERR00000] Module command for the module action ID is not found
14:36:26.062 [NSL62631] * Request served OK
14:36:26.062 CoFreeUnusedLibrariesEx called

I hope that you can help me.

Regards,

Alex
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  #10  
Old 07-26-2008, 04:55 AM
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Quote:
Originally Posted by aych View Post
got good news. it just came back as of 12am this morning GMT-7. I am running v20!

You must of did something special is there a code in particular you used or did you change someting else

I use NSS, change prod code
then write it and verify it with read

Then I use NSU and its always the same thing
Try Again later ...
( Ive updated NSU )

Did i forget something??

PLEASE HELP
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