E63 reset/hang problem

[amankhalid]

Hi,

I have a nokia E63. I am facing following issues:

1. If I try to open a PDF file, phone hangs and resets. Its random behavior. If it starts happening, it will keep on happening. I just stop using it and try after a few days. I dont know which condition is met which makes it go bonkers and come back to normal. I tried with same PDF files which I have opened before and made sure that no other application is running. No use!

2. I receive a call from someone and I press answer button. Phone hangs and resets. Totally random. A few days ago, I got a call from a friend (who actually did not call me), when I pressed answer, it hung and reset.

HANG and RESET:
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a. Keypad does not respond.
b. Phone gets a reset, but not a complete reset as u have when u power it on. I dont see the "reaching and holding hands" video, neither I hear their startup sound. The screen freezes, then goes blank, and shown a white screen with BLUE nokia logo and after that my screen becomes active and the controls come alive.

TIPS:
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1. I am using 8GB microSD by Kingston. Have hundreds of mp3s.
2. I have installed many Symbian and Java applications. Usually they are not running, but sometimes PDF (if it had run) may be running in background as I am reading something whenever I find time.

Regards
Aman

[kohran16]

i am having the same problem about the soft reset thing..i hope we could get the response soon..

thank you...