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Old 04-03-2007, 04:48 PM
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PC Suite woes!

Right - for some reason my PC is not recognising my phone. I have tried installing the updated PC Suite from the Nokia website and still no joy. When I connect the phone, the options to conect via pc suite/mass storage/etc. comes up on the screen. My PC then tries to install drivers for the new hardware and fails.

I've tried a complete uninstall and reinstall and a system restore to some point last week. I have also tried connecting the phone in mass storage mode using the same cable to an ibook, and it works fine.

I've checked other forums, and no one seems to be dealing with a similar problem - anyone here come across it?
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Old 04-03-2007, 05:08 PM
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Update

Seems to be working fine now. The install package doesn't seem to install the cable drivers properly and it had to be done manually. Was starting to get worried my N95 was broken!
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  #3  
Old 04-03-2007, 05:12 PM
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That's a quick turn around on a tech issue, now ain't it?

Glad someone here could help you out. :P
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Old 04-03-2007, 06:37 PM
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Hmmm

maybe spoke too soon. PC Suite is working fine, but for some reason mass storage isn't. Never mind - I'm sure I'll get there!
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Old 04-05-2007, 12:14 PM
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I don't want to start a new thread for this, but has anyone had any trouble enabling mass sotrage mode? I connect it to my PC, choose mass storage and my PC is unable to recognise it. In device manager it says N95 with a yellow question mark next to it which makes me think that it can't find the appropriate drivers - any suggestions anyone?
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Old 04-09-2007, 07:02 PM
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Can you tell us what version of Windows and are you running latest PC suite?

Try these steps:

1: Try changing USB port. Driver installs are remembered on a per port basis.

2. In Device Manager, right click and uninstall the Mass Storage Device, then unplug the phone, and try again.

3. Re-install PC Suite.

4. Verify other mass storage devices are working such as a usb key or external hard drive.

5. On your N95, check your 'Default Mode' under: Tools -> Settings -> Connections -> USB. Make sure 'Ask on connection' is set to 'Yes'.

Let us know how that goes and we can take it from there
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Old 04-09-2007, 10:20 PM
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Hi, thanks for the advice. I should have posted to say I actually got it sorted out over the weekend. I have no idea what was going wrong with it. Hopefully it'll keep working!
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Old 04-18-2007, 02:57 PM
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I am having all the faults as first post reported.This is my 2nd handset by the way, first one could not recognise my pc also.I am using windows xp sp2,trying to connect via usb lead and have reiinstalled software,tried different ports?
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Old 04-18-2007, 04:51 PM
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Goto Device Manager.

Right click the icon with yellow exclmation mark.

Choose Update Driver.

Choose to Install From a Specific Location

Point it to C:\Program Files\Nokia\Connectivity Cable Driver

Complete the install.

Should work now. Let us know :P
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Old 04-19-2007, 06:08 AM
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I had also tried this before posting the yellow marks that are in the devive manager box none relate to the N95.But the softwareon the cd rom has installed. :?
PC keeps telling me the N95 is in file tranfer mode but I have no other apps running?
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