QIX registration....

[stevek]

Mmmmmmmmm hi all just updated my vodafone N95 8GB and when i now switch the phone and it has booted up its asking for my qix registration number when i first press a numeric key....anybody got any ideas done a full back up before i updated and the only thing that seems to play up is this QIX...

[Sp00k]

Take what you need from your extra memory, format the memory drive & hard-reset the phone.

[stevek]

OK THANKS will give it a go..seem a bit extreme for just a registration code this software was already on the phone will check my manuals to see if any more info in them....CHEERS
Does anyone with the N95-2 8GB know about this software all i know about it is that when you press a digit it brings up contacts with that name or number or something like that...

[Sp00k]

Is this 'QIX' part of the vodaphone set-up originally and did you update the firmware to a Vodafone version?

[stevek]

Yeah it seems to be part of the original set up and it was a vodafone update think it was the 11 to the 15... found the file in file manager it has a ? mark by it Qix settings.dat but it says unable to open. file type not supported?????

[Sp00k]

Ideally, you should update the firmware with the extra memory formatted and blank. After the update, restore ONLY the contacts and nothing else, then rebuild the phone from scratch, as though it were new out of the box. Restoring a full back-up has been known to cause similar problems.

Doing a hard-reset, with formatted extra memory and not doing a full restore may cure it. If not, then it may need to be re-flashed (by you).

[stevek]

The phone was new out of the box....literally....nothing on it didnt even have my contacts on it the spiderman movie is still there and working so i dont know about this QIX.. done my N95-1 twice with no problems by following the hints on this site (very helpful thanks to all concerned)might take it in to vodafone to see what they say....its not a biggy but try and just get the registration code cause thats all its askin for....will check when i get a bit more time ...
Does anyone else have this Qix on their N95-2 8gb

[stevek]

Found out a bit more about this seems to be linked in with vodafone search..as shown here.
Review: Qix, a new way to use your phone - MobileTracker

[nmacdonald]

Hi,

I am responsible for this software in Europe for the developer of this application, Zi Corporation. The reason your device is now asking for a code is that the application itself, Vodafone Search, was installed after the phone was built, not at the factory. Therefore if you flash or update the phone, the code disappears.

If you email me with your IMEI code, I can generate a new code for you.

Kind regards, Neil


<<Thanks, that's useful to know for future reference. :)>>

[stevek]

Hehe mate already spoke to you via email i emailed you direct at Zi corp.....Once again thaks for everything....