Computer not recognising USB

[duce]

S'goin on folks,

I was uploading some songs to my N95-1 using nokia browser when my phone dropped and reset itself. Now the computer won't recognise when I plug in my phone via usb. I'm running v30.0.0.15 and Windows XP.

halp plox.

[hairil.abubakar]

have you tried restarting the PC?

[duce]

yeah, restarted computer/re-installed cable drivers, hard reset the phone repaired pc suite.

I'm running short on ideas >_<

[hairil.abubakar]

wow. that's the spirit of troubleshooting =D

Press the "windows key + R" to bring up the Run box. then type devmgmt.msc to bring up device manager.

then connect your phone. on your phone, does it prompt you to Select mode?

now check under device manager, do you see Wireless Communication Devices?

[duce]

Press the "windows key + R" to bring up the Run box. then type devmgmt.msc to bring up device manager.

then connect your phone. on your phone, does it prompt you to Select mode?


Yes

now check under device manager, do you see Wireless Communication Devices?

Negative.

[hairil.abubakar]

try on a different usb port. does windows detect a new device?

[duce]

Tried a different usb port all my other usb devices are working, windows doesn't recognise the phone at all but the phone asks how I want to connect to the computer.

[hairil.abubakar]

that means the phone usb and PC usb ports are working.

try switching off your phone for while. in the mean time, uninstall any nokia related software from the PC and restart. then power on the phone, connect to PC after windows has loaded and logged in. does it detect a new hardware connected?

[duce]

So I uninstalled everything nokia related on my pc, rebooted and plugged up the phone. Again same thing phone recognises usb asks what mode I want but it doesn't do anything on the computer.

Any other suggestions mate? Appreciate the help so far