N78 Dropping calls occasionally

[d_a_n_payne]

My brother says everything else works fine but his phone calls just cut off too much...so he went and got some HTC or something but i was wondering if yall had any idea what might be going on? Do I need to upgrade it or something? Software version is 10.136...or is this a common problem with this phone?

[Tommie]

I dont have the N78 but this is what Nokia says >

Dropped calls or low sound quality during calls can result from low signal strength or momentary gaps in network coverage, either at your end or the other end of the connection.

In most cases, your operator or service provider is the best source of assistance with issues regarding signal strength.

Signal strength is indicated by the signal indicators at the left side of the phone's display, these indicators move up as the strength of the signal increases and down as the signal decreases.
To increase your phone's signal strength, try moving your phone slightly, or move towards a window if you're calling from inside a building.
If you continuously experience low signal strength in a certain area, it may be that network coverage is insufficient there. Your operator or service provider can provide you with more information on network coverage.

If you believe that the problem may be with your phone instead of the network:


Make sure your device is running the latest software. For downloads and assistance, go to our software update service. Remember to backup contacts and data before updating.
If there are still problems, please bring your phone to a Nokia Care point for inspection.

From Nokia Europe - Repair - Support

[Tommie]

Originally Posted by d_a_n_payne

My brother says everything else works fine but his phone calls just cut off too much...so he went and got some HTC or something but i was wondering if yall had any idea what might be going on? Do I need to upgrade it or something? Software version is 10.136...or is this a common problem with this phone?

About the software version there be a new available V13.052


Nokia N78 software version 13.052 released
This software release includes among several improvements Nokia Maps 2.0. Discover enhanced pedestrian and car navigation with satellite images. Plan your routes with rich media guidance. Further update changes include e-mail
connectivity upgrades, YouTube video support and music player improvements. To get this software through your Nokia N78, click Menu > Tools > Utilities > Device Manager. Select Options > Check for updates and follow the on-screen prompts. Remember that you can also use Wi-Fi to download the update. Additionally this software release is available through the Nokia Software Updater: Nokia Europe - Device software update - Support