Small problem with 5800

[shep1]

Hi guys,
I had my phone arrive yestarday. So had time to look at it, Find it easy to use. Just one thing .... When the phone is not in use it swithes to sleep mode so to open it you have the small button on the side to flick,,, Quite often when I flick it back on the screen doesn't come on , Or I get lines across as if its trying to but can't...???

Anyone else havin this problem???

Thought it may be the firmware mine is running on v10.0.010...

Any ideas

One more thing download music from my pc , How do I get Artwork on it?????

Thanks in advance

[mrpuppy]

Hi guys,
I had my phone arrive yestarday. So had time to look at it, Find it easy to use. Just one thing .... When the phone is not in use it swithes to sleep mode so to open it you have the small button on the side to flick,,, Quite often when I flick it back on the screen doesn't come on , Or I get lines across as if its trying to but can't...???

Anyone else havin this problem???

Thought it may be the firmware mine is running on v10.0.010...

Any ideas

One more thing download music from my pc , How do I get Artwork on it?????

Thanks in advance

I can answer the second question. In order to see artwork you have to have the cover set as "front cover" in your ID3 tag. Programs like Mp3tag for Windows will do this by default when you set a cover. I had quite a few in my collection I had to redo with Mp3tag to make them work on my Nokias.

[PuNkEr]

Hi guys,
When the phone is not in use it swithes to sleep mode so to open it you have the small button on the side to flick,,, Quite often when I flick it back on the screen doesn't come on , Or I get lines across as if its trying to but can't...???

That definately does not sound right. I fiddled around with the phone for ages before updating to v11 and did not have that problem. I think it'd be best to contact Nokia or whoever your supplier was and get a replacement since its still in the 14-day cooling period, you'll get a free replacement quick.

[CaptnSpaulding]

Sounds like a 'dud' phone to be honest unless you've put something on it that it doesn't like perhaps? Try a reset by pressing *#0000#.

As for album art, I find the included 'Nokia Music' software good. Import the album you want to the software, right click it and select edit information. On the second tab you can choose the picture you want and it will automatically add it to every song in that album.

[PuNkEr]

Try a reset by pressing *#0000#.

That would display the firmware version mate. You need to press *#7370# for a soft reset into the virtual dialpad.

[CaptnSpaulding]

That would display the firmware version mate. You need to press *#7370# for a soft reset into the virtual dialpad.

LOL

Sorry

I was going too fast for my own good

[shep1]

That would display the firmware version mate. You need to press *#7370# for a soft reset into the virtual dialpad.

I put this code in, phone says 'request not completed' ??

[Micky]

Interesting. Where did you get your 5800 from?

[93tid]

That would display the firmware version mate. You need to press *#7370# for a soft reset into the virtual dialpad.

*#7370# is a hard reset, the soft (or factory) reset is *#7780#.

[shep1]

Interesting. Where did you get your 5800 from?

I had my phone for NOKIA, also found out today had acouple of calls on it and again the screen didn't come on as it should, so I had no idea who was calling

Going to speak to Nokia C/S Tomorrow try and get it replaced !!!

[mrpuppy]

The good news is, Nokia has shipped a million of these handsets now and this is the first time pretty much any of us have heard of this problem... The bad news is, it happened to you. Sucks, but Nokia will take care of you. Does sort of leave a bad taste in your mouth, though, doesn't it.

[gavinguinness]

Nokia releasing a handset that isn't quite fully tested shipped with a cruddy firmware version and loads of problems? That's sounds familliar... About 18 months ago actually...

Sounds like a one off though, least it hasn't got a dodgey slider mechanism to annoy you!

Welcome to the Nokia beta testing program, you're not alone!

[shep1]

Nokia releasing a handset that isn't quite fully tested shipped with a cruddy firmware version and loads of problems? That's sounds familliar... About 18 months ago actually...

Sounds like a one off though, least it hasn't got a dodgey slider mechanism to annoy you!

Welcome to the Nokia beta testing program, you're not alone!

LOL O'well could be worse, I could be a owner of an iphone .......

[gavinguinness]

LOL O'well could be worse, I could be a owner of an iphone .......

Sorry about that - sounds bad now I read it back. Wasn't a dig at you mate. The opposite in fact - I'm extremely jelous that I have to spend my money on bathroom tiles this month instead of a shiney new 5800

Next month I'll be there with you, faults or not, I'm getting one!

[shep1]

Sorry about that - sounds bad now I read it back. Wasn't a dig at you mate. The opposite in fact - I'm extremely jelous that I have to spend my money on bathroom tiles this month instead of a shiney new 5800

Next month I'll be there with you, faults or not, I'm getting one!

No worrys my friend, Phone back at Nokia know waiting to get new one, back with the faithful N95 .

Ref Bathroom tiles, u fitting them too? ...... Rather u than me. I see them all day, I work at a Major DIY Branch, Design and sell Kitchens & Bathrooms lol

[Kruisler]

Well just received my 5800 and something's defo worng with the screen: goes suddenly blank, then shows some kind of horizontal faint lines of various thickness. Only restarting it solves that. An also the top border of all the icons/menu highlights are all fuzzy...

not happy....

[shep1]

Well just received my 5800 and something's defo worng with the screen: goes suddenly blank, then shows some kind of horizontal faint lines of various thickness. Only restarting it solves that. An also the top border of all the icons/menu highlights are all fuzzy...

not happy....

BINGO Thats it, Thats wot mine kept doin, Got worse over the next couple of days, Even when gettin a call if the phone was in standby mode the phone would ring BUT NO screen just a couple of lines across it...

Great...... Sounds like there's a bug in the phone ,, Waitin for my New Replacement to arrive ..... SEND IT BACK !!!

[Kruisler]

It's already on its way back to the shop. They'll send a replacemenet once they've confirned the problem..

[shep1]

It's already on its way back to the shop. They'll send a replacemenet once they've confirned the problem..

You buy yours from NOKIA online ????

[shep1]

Just spoke to Nokia about my phone, They have none in stock and have refunded me , I asked when the next stock arriving, Said another 10 DAYS !! Mind you get from play.com 25.00 LESS

[Bartmanekul]

Lol, so not all bad then

[Kruisler]

Got it from Nokiaretail.co.uk... This isn't Nokia officially (i.e. it is mobile phones direct) but they seem to manage "official" Nokia shops..all very confusing.
Anyhow they don't seem to sell sim free handsets..but I needed a new contract and they have nice cashback offers... red one still in stock..

[93tid]

Just spoke to Nokia about my phone, They have none in stock and have refunded me , I asked when the next stock arriving, Said another 10 DAYS !! Mind you get from play.com 25.00 LESS

Nokia UK online shop = 249 +3.99 delivery = 252.99

Play.com = 239.99 with free delivery.

I make that 13 pounds less, not 25.

[Bartmanekul]

Can anyone verify this:

Just a heads up that Carphonewarehouse stores got stock today

They are selling them as 02 PAYG units for £209 but they are standard unlocked units with no O2 branding V11 software

Hope that helps

From someone on AAS.

[Guest37]

Can anyone verify this:



From someone on AAS.

If that is true, that's a good deal.

[shep1]

Nokia UK online shop = 249 +3.99 delivery = 252.99

Play.com = 239.99 with free delivery.

I make that 13 pounds less, not 25.

Sorry forgot to say I get 10% Cashback through work when I buy from PLAY... Tell you the truth may even hang on know as N97 out end of March, still got my N95 (After running over it wiyh my car ..still works lol)

[shep1]

If that is true, that's a good deal.

YER i read that too, havn't checked yet !!

[Guest37]

Their website is not showing it on PAYG yet, only contract and handset only:

Nokia 5800 XpressMusic - Handset only - The Carphone Warehouse

[93tid]

I tried calling a couple of stores close to my office, no answer, lazy sods. Will walk past them on my way home and post info, unless someone beats me to it.

Was it mentioned which stores, i.e. which part of the UK ?

[Bartmanekul]

Nope, that was it. No location on his profile either. Its a first time poster, so Im a bit dubious, hence wanting it verified.

[93tid]

I honestly can't see how they would be selling it handset only for 279 and PAYG for 209. Makes no sense from a commercial point of view and I tend to look at everything like that by default, job deformation I guess.

[Bartmanekul]

Exactly, thats the main reason I want some verification rather than making a new thread about it.

Otherwise, you just buy it and throw away the sim card.

[Kruisler]

Well I got my replacement handset from Nokia Retail (thumbs up to them, the turn around was quick) and this one looks like a keeper. woohoo!

I do have the infamous "gap" at the top right of the handset though... But I will eventually get a case for the phone so I suppose I won't see said gap and it won't annoy me

Looking forward to a day of mobile fun!

[shep1]

Well I got my replacement handset from Nokia Retail (thumbs up to them, the turn around was quick) and this one looks like a keeper. woohoo!

I do have the infamous "gap" at the top right of the handset though... But I will eventually get a case for the phone so I suppose I won't see said gap and it won't annoy me

Looking forward to a day of mobile fun!

When did u send the first one back???? The reason I ask is I sent mine back, Had a e-mail saying could not send me one , Had a refund ??? ... Rang nokia up said they had no stock ????

[Kruisler]

shep1,

I used Nokia Retail, i.e. Our Nokia Stores - Mobile Phones Direct, rather than the Nokia website itself. They are "partners" of Nokia, and seemingly run their "high street" shops but they are not Nokia as such it seems. They only sell the phones with contracts I think. Good service though and friendly on the phone.
I received the faulty hanset on a thursday. Posted it back on the Friday after talking to them. They put the new one in the post on the Monday and I got it the next day.
No issues with the new handset.

Edit: the web link I entered self labelled itself "our nokia stores..."..Weird..