V20 problem - C: memory full?

[bajon95]

Ahhh welcome to the nightmare called the N97. Just when you think you have it all sorted out you have to hard reset again. GL.

[alches]

I have just updated N97 using PC Suite to V20. Update was uneventfull but now it wont start - just says something like "Memory full delete some data from C drive".

I have tried the reset mentioned earlier Shift + Backspace + Space + Power button but it just turns the phone off. It starts again with the memory complaint. I can't use *#7370# as there is no on screen keypad and although I have tried on the keyboard you can't see what you type but nothing happened (maybe tryped it wrong twice).

I can connect via PC Suite but what do I delete, and how? Can't do it on the phone, but on PC Suite I can't see any data anyway. All folders appear empty except for a 'startup video' and it won't let me delete that anyway. If I have installed anything I have always chosen Mass Memory.

I cannnot do anything on the phone now, not even see the home screen or menu, so what do I do?

Allan

[Kuru]

Check and see which folders hold any files that can be freed up. Normally Images, Video, Sound, Installs etc can be removed without issues relate to phone boot up

[alches]

Thanks for the reply! None of the folders have anything in them except Video and that was the 'startup' movie which it will not let me delete.

However I was able to delete SMS history on PCV Suite and also find the Install Applications which gave me a list of applications on the phone, so I deleted some of the useless ones (useless to me anyway - such as Facebook, Slideshow etc) and managed to free up 19MB - enough to allow it to start up and everything seems back to normal. I was then able to delete web history and cache and now have 25.8MB.

Do you know if there a way to get web history etc to save to the mass memory instead of the phone memory?

Allan

[Kuru]

I don't think so but I have about 40Mb free so you can move most apps, SMS, to mass memorry.

[alches]

I was able to find a part answer tpo the question in this blog (How To Recover Phone Memory On Your Nokia N97 | The Symbian Blog) along with some other tips, so hopefully I am on top of it now.

I really cant understand (presumanbly I am not the only one!!) how they could allocate so little memory to phone operations, when there is so much available!!

Thanks everyone for your help.

I have another issue (to do with time) but will post that separtely. No response on the Nokia forum to it so will try here.

Allan