Hello readers, I bought a nokia lumia 710 and upon inserting my sim card it ask for the puk code, which I immediately requested from my network service provider unfortunately the puk code didn't work. I thought it was the chip therefore I bought a replacement sim card, much to my dismay, switching sim cards was of no avail because the puk code output the message incorrect puk..... So i'm wondering if the puk code doesnt unlock my sim what are my options?? should I disregard the phone utterly.?
08-18-2013, 05:22 PM
PUK code is SIM card specific, so you need to pursue this further with your network provider.
08-18-2013, 06:16 PM
I was told by my service provider to consult with a technician because the sim card is not the base of the problem but it's the phone being lock... And I'm confound about the situation, but in essence what are the appropriate procedure I can take to successfully unlocking my phone
08-19-2013, 04:48 PM
I do not understand - is your phone locked to a certain network profider and you are trying to use a SIM card from a different network ?
08-19-2013, 08:15 PM
Yes, t mobile is on the bottom of my phone so maybe its lock to that network provider
. What can I do because the puk I received from my network providers doesn't work
08-20-2013, 04:25 PM
PUK code will not help. You need to obtain the unlock code from T-mobile.
08-20-2013, 07:12 PM
Is it feasible that t-mobile will grant me the code considering I live in The Bahamas
08-21-2013, 06:54 AM
I have no idea. You should try first the place or person from which you bought the phone.