phone won't boot
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  1. #1
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    phone won't boot

    After overnight charging (phone turned off) I can't turn the phone on any more, it shows the Nokia logo, then the dots and that was it. The dots repeat for 3-4 times, then the screen is black. It vibrates when trying to power on. Any suggestions?

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  3. #2
    Nokia Guru cambo's Avatar
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    ihave you tried taking the battery out,then reinserting and starting up again

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    matze (04-11-2013)

  5. #3
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    Yes, I tried this a couple of times but the phone still wouldn't boot. So I did a hard reset using the 4-fingers solution, after 10 tries it finally booted again, but, as I knew before already, all the qt files where gone, so no more ovi store, maps, etc., even after restoring to my backup. Nokia Suite won't let me reinstall firmware, so now I'll try with phoenix to reinstall the firmware, hoping the qt files will come back. If not there is still the option to download from nokia beta labs or, as the last resort, send it back to amazon for repairs, the phone is still under warranty. For the moment being, I can make calls, emails, texts, photos.

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  7. #4
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    Ok, the phone works again as smooth as before the crash. I googled for the missing qt files, downloaded them and installed on the phone's C:drive. Since I installed them Ovi Suite updates gave me the option to download ovi store, maps, microsoft apps (office mobile) and more so I downloaded them and they installed with smooth thanks to the new qt files. Then I restored to my latest backup, still some apps missing but easy to redownload from ovi store except for some I had to purchase again, not a big deal to get the phone back to its former condition.

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    cambo (04-17-2013), superg (04-15-2013)

  9. #5
    Nokia Guru cambo's Avatar
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    glad you got sorted mate

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